Employment

The New Haven Symphony Orchestra (NHSO) is seeking an Individual Giving Manager to join our development team.

We are looking for someone who is passionate about the New Haven Community; loves people and will develop creative plans to bring them close to the Symphony; possesses excellent verbal and written communication skills; is organized and detail oriented; is self-motivated; and excels at both independent and collaborative work. 3-5 years of experience is preferred. Familiarity with the CRM Bloomerang or other CRMs is a plus; the Symphony will offer training. We encourage diverse and non-traditional applicants and facility in a second language is given strong consideration. A positive attitude and collaborative spirit are highly valued.

The Individual Giving Manager will report to the Development Director and will have the following responsibilities:

• Develop and implement an annual strategy to elicit support from individuals and corporations (sponsors)
• Responsible for achieving individual giving revenue goals
• Gift Solicitations and Management
• CRM Management
• Donor Stewardship and Benefits Management
• Online Campaign Management
• Grant Support
• Plan and manage receptions and special events including the annual Gala
• Other development tasks as needed

This position is full time. Evening and weekend hours are sometimes required to attend concerts.  Salary is commensurate with experience and benefits include health insurance, generous paid time off, and a flexible, family-friendly work environment. Dental, vision, and retirement plan options are available.

Prospective candidates are encouraged to send a cover letter, writing sample, resume, and three references to Charity Clark, Director of Development at donors@newhavensymphony.org.

About the NHSO

The New Haven Symphony Orchestra enriches Connecticut’s cultural landscape through exceptional performances and education programs that are accessible to residents from all walks of life. Innovative programming offered statewide inspires deeper audience engagement and meaningful artistic and educational collaborations which increase the reach and impact of the Symphony. Authentic commitments to diversity, equity, inclusion, and access move the NHSO to provide representation that reflects the richly diverse communities we serve in all areas of Symphony leadership. The Symphony regularly reaches over 40,000 residents from 120 Connecticut towns, including 20,000 children.

The New Haven Symphony is seeking a Development Coordinator to join our Development team.

The Development Coordinator provides administrative support to the New Haven Symphony Orchestra’s comprehensive year-round fundraising program. We are looking for someone who has a positive attitude, collaborative spirit, and strong work ethic; excellent verbal and written communication skills; is organized and detail oriented; is self-motivated; and excels at both independent and collaborative work. Familiarity with Bloomerang or other CRM software is desirable. We encourage diverse and non-traditional applicants and facility in a second language is given strong consideration.

The Coordinator reports to the Development Director, assisting in fundraising campaigns, networking activities, database management, and general administrative duties. Additionally, the Development Coordinator may be responsible for assisting the CEO with specific projects.

Duties and Responsibilities:

• Provides administrative support for all fundraising activities including the annual fund, sponsorships, grants, trusts management, special events, in-kind donations, and special projects
• Updates and inputs data to the donor database through gift entry, reporting, and analysis
• Prepares and mails gift acknowledgements
• Prepares mailing lists for direct mail and email communications
• Coordinates mailing logistics for member mailings and solicitations
• Works with the Finance Department to ensure accurate revenue reporting
• Prepares and processes the submission of receipts
• Participates in the design and implementation of special events and activities
• Coordinates scheduling and communication with the Board and provides necessary materials for board and executive meetings.
• Acts as an assistant to the Development Director, managing scheduling and correspondence as needed
• Under the guidance of the Directors, customizes budget reports, narratives, and supplementary materials for grants
• Works major NHSO concerts and events (some evenings and weekends required)
• Other duties as assigned

Requirements and Qualifications:

• Bachelor’s Degree required; 1-3 years of administrative experience preferred
• CRM experience preferred
• Strong oral and written communication skills
• Exceptional organizational skills
• Enthusiasm for working collaboratively with a dedicated team
• Resourceful and easily adaptable, with strong problem-solving skills
• Strong multi-tasking abilities and well-honed prioritization instincts
• Proficiency with Microsoft Office and Outlook

This position is full time. Evening and weekend hours are sometimes required to attend concerts. Salary is commensurate with experience and benefits include health insurance, generous paid time off, and a flexible, family-friendly work environment. Dental, vision, and retirement plan options are available.

Prospective candidates are encouraged to send a cover letter, resume, and three references to Charity Clark, Director of Development at donors@newhavensymphony.org.

About the Symphony

The New Haven Symphony Orchestra enriches Connecticut’s cultural landscape through exceptional performances and education programs that are accessible to residents from all walks of life. Innovative programming offered statewide inspires deeper audience engagement and meaningful artistic and educational collaborations which increase the reach and impact of the Symphony. Authentic commitments to diversity, equity, inclusion, and access move the NHSO to provide representation that reflects the richly diverse communities we serve in all areas of Symphony leadership. The Symphony regularly reaches over 40,000 residents from 120 Connecticut towns, including 20,000 children.

Job Summary

The NHSO is seeking experienced Front of House Managers for assisting with NHSO performances during the 2022/ 23 Concert Season. Concerts take place in New Haven, Hamden, Shelton, Madison, and other venues in the New Haven region. NHSO offers competitive hourly wages and flexible working hours.

Non-traditional candidates are strongly encouraged to apply. The facility in a second language is given strong consideration. A positive attitude and collaborative spirit are highly valued.

The NHSO is an Equal Opportunity Employer and anti-racist organization that fights hate, racism, and bigotry in all forms through our words, music, and actions.

Duties and Responsibilities

• Assist Head House Manager and Director of Operations in the pre-concert set-up; post-concert clean-up and responsibilities.

• Work directly with audience members to provide a comfortable and enjoyable concert experience; overseeing and directing seating assignments, distributing programs and other printed materials, and responding to necessary questions and concerns.

• Collaborate and coordinate directly with other house managers, box office staff, stage managers, and house security guards to ensure an enjoyable, safe, and quality experience and environment for concertgoers.
• Supervise volunteer ushers.
• Become familiar with and enforce NHSO’s guidelines such as late seating and Covid-19 policies.
• Oversee the quality of the House remains clean and presentable to the audience.
• Become familiar with NHSO evacuation and emergency plans and procedures.
• Dress as required, and maintain a neat and professional appearance.
• Perform other duties as assigned by the Director of Operations.

Qualifications

• Excellent customer service skills.
• Strong decision-making and conflict resolution skills.
• Willingness to adapt and learn new things.
• Friendly and positive attitude.
• Flexibility with evening and weekend scheduling and availability.
• May be required to physically transport boxes and bins containing materials that are necessary at performances and events.

Please submit a résumé, brief cover letter, and 2 references to Operations@NewHavenSymphony.org.