The New Haven Symphony Orchestra (NHSO) seeks a Patron Services Coordinator to join with the Board, Staff, Musicians, and Music Director in advancing our mission: to increase the impact and value of orchestral music for our audiences through high quality, affordable performances and educational programming.
The Patron Services Coordinator will ensure the hospitable, smooth and efficient day-to-day operation of the New Haven Symphony Orchestra box office and support the marketing effort to enhance earned income. Responsible for programming and monitoring the Choice ticketing system, tracking daily sales and deposits, ticket account management and fulfillment, and annual subscription campaign. This role is highly visible and interacts with sponsors, vendors, and NHSO’s audience, providing excellent customer service to all. In addition, the box office manager assists with financial record keeping. This position reports to the Chief Executive Officer.
The successful candidate is expected to possess:
Compensation, including benefits, is competitive and commensurate with experience. This position requires staffing of weekend and evening concerts.
Please submit a cover letter that describes your interest and qualifications for the position. Send with a resume, the names of several professional references, and salary history or requirements. All applications will be treated as confidential and references will not be contacted without the applicant’s knowledge. Electronic submissions are preferred. Please send to: Patron Services Search
About the New Haven Symphony Orchestra
Now in its 124th year of continuous operation, the New Haven Symphony Orchestra continues to fulfill its mission of serving those in the region with a broad array of musical offerings, played to the highest standards. We performed for 37,264 listeners last season, of whom 17,801 were children.
The mission of the New Haven Symphony Orchestra is to increase the impact and value of orchestral music for our audiences through high quality, affordable performances and educational programming. Our musicians aspire to inspire, delight, challenge, and unite larger and more diverse communities.
The NHSO’s Strategic Plan aspires to make more music in more places; expand performances of new work, especially American music; provide impactful services in partnership with diverse communities; and enhance music education throughout Connecticut with a comprehensive curriculum and meaningful programs of live music.
William Boughton became the tenth Music Director of the New Haven Symphony Orchestra in 2007. Under his leadership and that of Chief Executive Officer Elaine Carroll, programs have expanded both geographically and musically, with concerts being performed in new venues, and new partnerships offering opportunities to share the NHSO’s high musical standards with audiences throughout Connecticut. Outreach programs and Community Partnerships with other arts organizations have expanded the reach of the orchestra throughout the region.
The NHSO’s recent successes have been celebrated with national awards from the National Endowment for the Arts, the Fromm Foundation, the Ann & Gordon Getty Foundation, New Music USA, and ASCAP’s Award for the Programming of American Music. This month we were awarded the Greater New Haven Chamber of Commerce’s Sunspot Innovation Award.
The NHSO is looking for experienced Front of House Managers for performances throughout the region. Concerts take place in New Haven, Hamden, Shelton, Madison, and other areas in the region and the NHSO offers Competitive hourly wages.
Please submit résumé and references to Operations@NewHavenSymphony.org.